Orders ship from Richardson, TX and arrive in 3 to 5 business days total across the USA.

• Production: 1 to 2 business days for standard orders, longer for bulk or complex custom jobs
• Transit: 1 to 2 business days within the United States
• Local pickup: next day at our Richardson shop
• Tracking: confirmation email with tracking link, updates appear within 24 hours
• Free shipping: on USA orders over $35
• Address accuracy: wrong details can cause delays or added cost, so please double check at checkout
• Delays: carrier and weather delays are outside our control
• Lost package: contact us and we will file the carrier claim with you

Everything we print is made to order, so custom apparel and DTF transfers are non-returnable and non-refundable.

• Cancellations: accepted before production begins, not after your file goes to the printer
• Returns accepted for: defective, damaged, or incorrect items only
• Report window: within 24 hours of delivery, with photos of the issue
• Resolution options: replacement, store credit, or refund where applicable
• Item condition: must be unused and unwashed
• Not a defect: minor color variation between screen and print
• Not refundable: quality issues from customer uploaded files