Shipping policy
Order Processing Time
Orders are typically processed within:
- 1–2 business days for standard orders
- Bulk or complex custom orders may take longer
Shipping Time
United States Estimated delivery:
* Standard Shipping: 4-7 business days
** Priority Shipping: 3 business days
*** Two day shipping: 2 business days
Delivery times may vary based on location and carrier
Local Pickup in Store: Same day or Next day
Order Tracking
Once shipped, you will receive:
- Shipping confirmation email
Tracking updates may take up to 24 hours to appear.
Shipping Delays
CustomApparel is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Incorrect addresses were provided by the customer
Address Accuracy
Customers are responsible for providing correct shipping details. Incorrect addresses may result in delays or additional costs.
Lost Packages
If a package is lost:
- Contact us, and we will assist in filing a claim with the carrier
Contact
Address: 1761 International Pkwy Suite 127, Richardson, TX 75081, USA
Phone: +1(469) 422-7584
Email: info@customapparelus.com